About Stablepoint

Original founders of global hosting brands Tsohost, Vidahost and SpeedyDot, the Stablepoint team came together in late 2018 to create a new hosting company. We wanted to use the latest tech, and our past experience to create the ultimate scalable yet personable hosting brand.

Our aim is to focus on what makes hosting great: reliable servers, easy to use systems and fantastic customer support. We will not use complex jargon to explain simple things. We won’t try to sell you unnecessary “website add-ons”. We won’t fob you off when you need help with your hosting package.

We’re here to be a better hosting company.

An Independent Company, designed to scale

You might be surprised to hear that the majority of web hosting companies are owned by just three large corporations - GoDaddy, Endurance International and 1and1. When you scratch beneath the surface, you’ll find dozens of the “top” hosts are ultimately owned by these three corporates. A lack of competition means prices have been kept high (and rising), whilst client apathy to migrating means service is often lacklustre, as you are just a client number out of millions.

Conversely, smaller hosting startups work great for a certain amount of time, where enthusiastic owners are involved in the day to day running but these companies eventually struggle to scale as they grow. Many hosting providers experience these growing pains and you may have noticed it with yours in the past - perhaps support responses have become slower or less in-depth, or performance on your site has dropped as time has gone on.

Stablepoint is set up to scale from day one.

Our experience in the hosting industry has taught us that efficiency comes through automation. Behind the scenes with everything we are able to, Stablepoint has automated all of the processes that even today many hosting providers are still doing by hand. Deploying new servers, tracking malware, and even handling Denial of Service attacks are all handled by our advanced software and automated processes. It means our team can spend more time helping you, our clients, with the vast majority of our technical team being entirely customer facing.

No financial debts, no capital costs

As we designed the Stablepoint platform, we knew that we did not want to have to spend millions building our own facilities, or entering an arms race against DDOS attackers. One of many benefits of using public cloud providers for our underlying architecture means that hardware replacements, scaling internal networking, and expanding datacentres are not problems we need to concentrate on. We let the billion dollar cloud providers handle that, and instead focus on providing the best shared, reseller and dedicated web hosting platform we can. In previous companies we had to hold back spending on customer service, in order to save funds for capital investment; that will never be the case with Stablepoint.

Built from scratch with modern tools

Dom and Bruce have worked together for many years in previous jobs, running tens of thousands of services for users at many well-known hosting companies. Bruce's expertise with modern orchestration tools has allowed us to build systems which are optimised for the fast-moving, local requirements of the modern internet.

Every web host needs a dog

Here's some information on the most important members of our team.

Vidahost's official dog was Xerxes (left), who was with the company from 2009. He became the company mascot and part-time CEO, with millions of views on social media. He was in the office with Seb every day until Vidahost and Tsohost were sold to GoDaddy. After a great life, he sadly passed away in 2017.

Every hosting company needs a dog, and Stablepoint is no different. In fact, we have two: Mowgli, a Chocolate Labrador, and Rameses, a Mastweiler. We also have a company baby, Elsie, though she is terrible at customer support.

Some other team members...

Find everyone on Slack.

Where are Stablepoint based?

A global company, firmly rooted in the west country.

We have two permanent offices: at 2 Eastbourne Terrace in Paddington, London, and in Betahaus, Sofia - next to the Alexander Nevski Cathedral. However, we are a West-country company, with our mentality firmly rooted in the British small business, can-do, mindset.

Due to the 24-hour nature of hosting (and the fact that our systems are based on public cloud providers), we tend to do a lot of home-working and sometimes convene to work remotely. Dom and Seb also own a pub (left) in the Cotswolds, which is the perfect venue for catchups and also client meetings.

Join our community - start talking to us on Slack.