Stablepoint Knowledge Base

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Hosting Overview

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cPanel Hosting Overview

We provide the cPanel control panel to let you administer your website hosting with us. cPanel is a graphical interface that lets you carry out many common hosting tasks in a couple of clicks. cPanel is by far the world’s most popular hosting control panel. You may already be familiar read on...

Running Multiple Websites

There are two ways to run multiple websites with Stablepoint. Either this can be done in a single shared hosting account, or it can be done through a reseller account. A reseller account offers complete separation between domains - essentially allowing you to create multiple shared hosting accounts (just like read on...

SSL Certificates

SSL Certificates provide encryption and security, and should be enabled on every website. ### What is an SSL Certificate? An SSL certificate on your site gives you the padlock icon in your browser, and this encrypts communications between visitors to your site and the server. Google is now giving sites read on...

Files & Access

 

Managing Files in cPanel

Stablepoint hosting operates a folder structure similiar to that of a desktop computer file system. Website files are located with a subfolder called public_html, and subfolders of the website correspond to that directory. If you add additional domains or subdomains to your hosting, then they will also run out of read on...

Creating & Using FTP

FTP Accounts are a way of manipulating files on a web server, over a protocol. It allows desktop software such as Filezilla to upload, download and move files on your hosting accounts. ### Default FTP Account By default, your cPanel username and password will allow you to connect using FTP read on...

Managing Disk Usage

You can see a total of your disk space usage in the cPanel statistics panel, but to see more detail you can click the Disk Space Usage icon. ### Usage by category The Disk Space Usage section first breaks down the usage into different categories to help you manage your read on...

Secure Shell (SSH) Overview

SSH is a way of connecting to your web space using the command line. You can manage files and run commands and for power users this is a really important feature. To use SSH, you must use an SSH client to connect to the server. Once connected, you can manually read on...

Databases

 

Creating MySQL Databases and Users

In this article, we'll cover the steps needed for successfully creating a new database and a new user, that will be assigned to it. This is only usually required for setting up a script or application from scratch, if possible we'd suggest using the Softaculous Auto-Installers where possible which will read on...

Using phpMyAdmin

In this article, we'll cover the steps needed to access and use your phpMyAdmin. PHPMyAdmin is a management tool for MySQL databases, and lets you manage and manipulate data within your databases on your hosting. For example, WordPress stores posts, pages and user data within a MySQL database. To access read on...

Importing and Exporting as SQL

Are you looking to export your database, or perhaps to import a newer version of your database? This article will cover the steps needed for either to be achieved. We'll start off with the first one, and that's exporting an already existing database from your cPanel account. What you need read on...

Remote database connections

Remote Connection The first step for achieving this, is to obtain the IP Address from which the Remote connection is being established. You can retrieve this information, if you visit one of the following sites: https://www.whatismyip.com or https://www.iplocation.net/find-ip-address Now access your cPanel account and click on Remote MySQL On the read on...

Backups

 

How to restore your database or files using JetBackup.

In this article, we will cover the steps needed for one of the two components around your website to be restored. Login to your cPanel account and click on the "JetBackup" icon, that's under the "Files" tab or use the search function in the top right hand side of the read on...

Performance & Advanced

 

Hosting performance tweaks: Opcode caching, expires headers and gzip compression.

In this article, we will do an overview of some of the key optimization techniques that could help you get the best performance out of your website, whether it's built under WordPress or any other Content Management Systems. Caching is very important if you like to speed up your website read on...

HTTP 2 Overview

HTTP/2 is a major revision of the HTTP/1.1 network protocol used by the World Wide Web. We here at Stablepoint have implemented HTTP/2 on all of our hosting solutions. Here are a few of the HTTP/2 Pros: 1. HTTP/2 is binary, instead of textual. 2. HTTP/2 is fully multiplexed, e.g read on...

How to change your PHP Version in cPanel

Because we run CloudLinux, we are able to provide a wide range of PHP versions within your own site's virtual environment. This means you can choose the right PHP version for the application(s) you are running. Generally speaking, you are best running the latest version of PHP from a performance read on...

How to adjust your PHP Options.

In this article, we will cover the steps needed for adjusting some of your PHP Options available. The first thing, that you would need to do, is to login to your personal cPanel account and scroll down a bit, until you find the "Software" Tab, in which a tool, named read on...

Cron Jobs

Cron is a utility, implemented in Linux, which schedules a command or script on your server to run automatically at a specified time and date. A cron job is the scheduled task itself. It can be set in the cPanel control panel in multiple ways: 1. As a php command read on...

WordPress Caching

Caching involves taking dynamic elements of your site and creating a static version such that the server doesn't have to recreate a page load for every single request. A single WordPress page request for example could be 100 SQL queries and 50 PHP file includes. With caching, this overhead is read on...

Software Guides

 

Installing WordPress Automatically

We've made it really easy for anyone who uses our services to go ahead and install WordPress. The overall procedure takes around 3-4 minutes with the installation time of 60 seconds and under once you've inputted all the required setup details. To get WordPress installed on Stablepoint's services, please follow read on...

Using the Softacoulous Autoinstaller

Softaculous is the installer we provide that lets you automatically install more than 300 software options onto your cPanel hosting space. This software includes common website building tools such as WordPress & Joomla, as well as ECommerce applications like CubeCart, Magento & Prestashop. The vast majority of our customers tend read on...

Manually installing software

All website software is designed to be manually installed. In the case of LAMP (Linux, Apache, MySQL, PHP) software such as WordPress, Magento & Joomla, there is a fairly standard installation process which you can follow when installing this software. First, you must download the version of the software from read on...

How to Log in to WordPress

If you've just setup WordPress with one of our WordPress Hosting plans or any of our packages provided by Stablepoint, then the standard way to access the WordPress admin area is through 'wp-admin'. During the install process, you would have been given or entered a username and password for the read on...

Automatic WordPress Installation

Did you know, that you can install WordPress with a few clicks of a button? This article will cover the steps needed for achieving this. What you would need to do first, is to login into your personal cPanel account and from there, scroll down to the very bottom of read on...

Manual Wordpress Installation

In this article, we'll cover the basics, which are needed for manually installing WordPress on your hosting account with us. ####1.Download and unzip the WordPress package if you haven’t already. You can obtain the package, if you visit their official website -> https://wordpress.org/download/ and click Download Wordpress. ####2.Create a new read on...

Email

 

Creating an email account

Creating an email account in cPanel is a very straightforward process. You'll need to do this so that you can begin using [email protected] for your emails and for people to communicate with you. The first step is to log-in to your cPanel - go to the Stablepoint client area, click read on...

Changing your Email Password

Have you forgotten your email address password or you're in need of a new one? This guide will help you so you can easily change a email password by following up the step by step guide below: 1. Log into your Stablepoint's cPanel hosting account - you can access cPanel read on...

Configuring an email client

In this article, you will find the correct way of setting up your email account on your personal device, whether it's a laptop/desktop or mobile. While each email client can be different in its layout, the settings that are needed are the same. There are two types of settings and read on...

Setting up an Email Forwarder

Email Forwarding is a way of forwarding or sending messages from one address, on to another. It can be useful if you want to have multiple contact addresses for different purposes but you only want to have to check one mailbox for all of the emails. So you could have read on...

Configuring Autoresponder for your Email Account

Are you in need of an automated message, when they try to reach you over Email? This can be achieved, if Autoresponder is set for your email address. In order for this to be setup, you would have to login to your personal cPanel account, which can easily be done read on...

How to access Webmail

Are you looking to access your emails over the Web? This article will cover the steps needed for achieving this. The path to use, once your domain name is pointing to our servers, is: http://yourdomain.com/webmail Or alternatively: http://webmail.yourdomain.com The Username is the email address you are trying to access. The read on...

Email Settings

Are you looking to setup your personal email address on your device? If so, this article will help you out to achieve this. While each client is different in its layout and verbiage, there is still a basic set of information that the email client will need. Below is how read on...

Setting up MX Records

At Stablepoint, you can setup your own MX Record, if you are looking to use another mail provider, such as G-Suite's Gmail or Microsoft Office365. Changing your MX Record: 1. Log into your cPanel, navigate to Domains section > Zone Editor menu. 2. Click Manage next to your domain. 3 read on...